订单量增长200X

云逻辑有限冰球突破. is an eCommerce solution provider from the Philippines managing brands such as Unilever, 姜饼, 露华浓和其他东南亚市场的冰球突破. Providing the best end-to-end experience has always been a focus for the team and one of the reasons for its success.

倒回几年前, the company was facing a few challenges while ramping up its operations in the Philippines. 库存和仓库管理流程存在差异, more manpower was utilized in handling secondary tasks and they needed improvement in their 订单管理流程.

While Cloud Logic was sufficiently doing well, their operational flows needed an upgrade. 他们必须仔细检查经常性的库存检查, their orders were barely manageable while the brands they serviced expected more sales. 回顾所有这些操作上的麻烦, Cloud Logic conferred it was time for a system upgrade that could help them overcome these limitations.

挑战

1. 了解现有市场

因为云逻辑主要服务于菲律宾和附近的市场, they wanted to associate with a partner who had the experience of the consumer behaviour, 当地的知识 & 这些市场的文化. 当然,技术的发展也至关重要 local integrations with ecosystem players such as marketplaces, 最后一英里的航空冰球突破, and ERPs.

2. 产品信息一致性

Another critical process that Cloud Logic wanted to capitalize on was to have a universal shopping experience. Adding product information on each of the marketplace manually used to take too much time. Moreover, maintaining uniformity in product information across all channels used to be difficult. Hence, ensuring that uniform information was updated across all the sales channels was imperative.

因此,他们在寻找一个集中的秩序 & 可以直接与市场集成的库存管理系统, 最后一英里的航空冰球突破 and Warehouse Management 系统 without complicating their manual processes.

3. 控制 & 可见性

Not having complete visibility across business operations was restricting Cloud Logic to capitalize on high order volumes. 他们在管理库存方面不断失去资源. 此外, 他们在跟踪销售分析方面遇到了麻烦, enhancing speed and agility in their physical operations and achieving the targeted growth that they planned.

因此,云逻辑正在寻找一个集中的顺序 & 库存管理 系统, 这可以直接与正确的市场整合, 最后一英里的航空冰球突破, 仓库管理系统, 同时改进他们的手工流程.

实现

集中化和无缝处理是云逻辑操作的本质 赋权. 经过深入分析,冰球突破的签名平台为多通道 事实证明,电子商务和仓库管理非常适合该冰球突破.

SelluSeller, our multichannel management platform enabled Cloud Logic with seamless inventory & 订单管理,以及与erp和会计工具的集成. Having a system with backend capabilities such as product information management (PIM) and digital asset management (DAM) enabled Cloud Logic to maintain uniform information across all its channels.

此外,其 与市场和网络商店的强大集成 有助于提高整个多渠道生态系统的效率.

Wareo, eWarehouse管理系统, 通过单独的B2B和B2C订单处理提高了他们的效率, 无缝pick-pack流, 以及与3PL播放器的现成集成.

结果

a. 增加订单量和优化工艺流程

系统实现后, in a period of 3 months Cloud Logic was able to speed up their order fulfillment cycle. This led to increasing their order volumes of one of their warehouses from 30 orders/day to 6000 orders/day.

此外,他们还能够加速他们的微过程. Earlier, it used to take at least 10 business days to generate shipping notes and purchase orders. 通过集成的流程和改进的系统, 他们能够减少70%的周转时间.

b. 转换库存和仓库流程

和它所有的存货, 股票和订单同步, 云逻辑在其库存和报告中实现了99%的准确性. 通过简单的点击,他们的团队可以查看完整的信息并检查订单状态.

 

c. 增强客户体验

要添加一个集中的平台, manage and monitor all sales channels and their complete product range enabled Cloud Logic to offer an improved customer experience with rich content, 产品目录和单一的信息流.

d. 添加功能

在分析了现有的操作流程之后, 冰球突破 added capabilities such as user roles and API integrations that would benefit Cloud Logic.

 

这里有一个例子. 云逻辑服务于众多时尚品牌, “礼品配购物”是时尚品牌的主要促销手段. 但某些市场限制了这种功能, so our team designed and developed this capability and made it accessible to all of our users. Eventually, more capabilities of this type were added, ensuring smoother operations for the company.

结论

The flexibility and powerful integrations from SelluSeller and Wareo helped Cloud Logic deploy seamless operations and achieve eCommerce success for the brands it served. They were also able to smoothly integrate their warehouse and order management operations.

与提高效率, they now have complete visibility across all of their warehouses and have added more eCommerce channels since their association with 冰球突破. 这种方式, Cloud Logic found the right platform that empowered their business operations and helped them boost ROI.



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